advancing towards social peace
Impatient optimists working towards access to justice.
Civil society unites to contribute to sustainability and social justice on the planet through alternative dispute resolution, technological support and digital empowerment.
GLOBAL INCIDENCE becomes an agent of civil society that catalyzes public-private interaction in the search for the common good, combating climate change and promoting sustainable development.
Strong socio-environmental commitment and partisan political independence.
We develop projects and campaigns for the defense of citizens' rights and socio-environmental justice, as well as projects in public-private partnerships for a rapid transition to a sustainable society, with a focus on the transition to a circular economy.
CONTEXT: Currently, SMEs, citizens and consumers are at the end of the value and payment chain, exposed to defaults and delays in their commitments, forcing the increase in cases of insolvency and cessation of payments.
In partnership with leading consumer complaint organization Reclamos.cl, our goal is to effectively represent millions of consumers by becoming part of online collective mediation to stop or reduce corporate abuse.
This campaign will be achieved by providing coordination, information and operation tools to those affected. We support consumers with respect to their rights and the means to enforce them.
We have various digital media and communication systems to advise consumers and facilitate meetings with their counterparts for the resolution of conflicts and controversies for the future.
CONTEXT: The COVID-19 public crisis is an extreme global test of our future routine and human survival. Given that "social distancing" is now an imperative in many countries, the transition of citizens to telework (that is, telecommuting) is poised to redo all of these assumptions, both for the current crisis and beyond.
This increase in remote work poses challenges in terms of access to justice, and how technologies can contribute to guaranteeing greater access for all citizens.
Proactively minimize the risk of widespread transmission of COVID-19 by supporting organizations and citizens to resolve their conflicts online.
Empower public and private organizations to maintain value chains, as well as jobs and / or improve employee productivity.
From the point of view of global health and safety, we provide opportunity to repair social bonds, favoring long-term relationships and a sustainable society.
The incorporation of collective conflict resolution tools strengthens social and economic resilience by rebuilding relationships affected by incidents and breaches.
ONG INCIDENCIA GLOBAL is built up by partners with diverse resources and competences. Those who coordinate that team are:
He is a lawyer and Director of Operations of ONG Incidencia Global. 25 years of work and commitment in access to justice and defense of the public interest in environmental matters both in Chile and abroad. Diploma in International Environmental Law, UNITAR Geneva. He is a Member of E-LAW, Co-founder of FIMA, the first environmental law organization in the country, a pioneer in defending environmental rights. He has worked on multiple environmental consulting projects in Chile, the United States, Ecuador and Indonesia.
He has made multiple presentations and publications on Climate Justice. Its biggest challenge for 2020 is to force the state to bring forward the closure of coal plants in Chile.
She is Director of Communications for the NGO Incidencia Global. He has lived in Chile and Brazil closely following the political and social problems in both countries. Expert for more than 20 years in social communication. Rapporteur in seminars and workshops on topics such as corporate image consulting, quality of service to the public, attitude and positive thinking, production and management of communicational events. Director and Producer of Digital Radio Sociedad Viva / La Voz de la Sociedad Civil. Additionally, Claudia has a great vocation for the children's agenda, the Convention on the Rights of the Child.